Terms of Service
5th Element Outdoor Creations
Effective Date: February 19, 2026
Welcome to 5th Element Outdoor Creations. By requesting an estimate, scheduling services, or hiring 5th Element Outdoor Creations for landscaping, hardscaping, outdoor design, or related services, you agree to the following Terms of Service.
1. Services Provided
5th Element Outdoor Creations provides professional landscaping, hardscaping, and outdoor construction services for residential and commercial properties. Services may include, but are not limited to:
Landscaping design and installation
Hardscaping (pavers, block walls, retaining walls)
Irrigation systems installation and repair
Artificial turf installation
Rock and gravel installation
Pergolas and shade structures
Misting systems
Outdoor fire pits, fireplaces, benches, and planters
Paint services
Outdoor design and landscape planning
On-site consultations, estimates, and project planning
All services are performed based on the scope of work agreed upon in writing prior to installation.
5th Element Outdoor Creations provides landscaping and outdoor construction services to residential and commercial properties. You should expect to receive messages about estimate reminders, project details, and scheduling.
You can cancel the SMS service at any time. Just text "STOP" to +1 480-524-5738. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at +1 480-524-5738, or [email protected].
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive appointment reminders on a weekly basis. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy.
By using our services, you confirm that you are at least 18 years of age or have obtained parental/guardian consent.
2. Estimates & Project Scope
All estimates provided by 5th Element Outdoor Creations are based on the information available at the time of inspection or consultation. Final pricing may change if additional conditions are discovered, including but not limited to:
Unexpected site conditions or structural issues
Soil or ground conditions requiring additional preparation
Surface contamination
Structural defects not visible during the initial inspection
Any changes to scope or pricing will be communicated and approved before additional work is performed.
3. Scheduling & Site Access
By scheduling an estimate or installation, you agree to provide safe, clear, and reasonable access to the job site during the agreed-upon time window.
Delays caused by weather, site readiness, lack of access, material availability, or other circumstances outside of 5th Element Outdoor Creations' control may require rescheduling. 5th Element Outdoor Creations is not responsible for delays beyond its control.
Missed or canceled appointments with insufficient notice may be subject to rescheduling based on availability.
4. Deposits, Payments & Refunds
A deposit may be required to secure your installation date. Unless otherwise stated in writing, the remaining balance is due upon completion of the agreed-upon work.
Deposits are non-refundable once materials have been ordered or preparation work has begun.
Because outdoor construction and landscaping projects involve custom materials, labor scheduling, and site preparation, refunds are not provided once work has started.
5. Installation Conditions & Results
Project results can vary based on environmental factors such as temperature, humidity, soil conditions, and existing site conditions.
While 5th Element Outdoor Creations uses professional-grade materials and proven installation methods, minor variations in color, texture, or finish may occur and are considered normal.
Clients acknowledge that all installed systems and surfaces require proper care and maintenance after installation.
6. Warranty & Maintenance
5th Element Outdoor Creations may offer limited workmanship warranties as outlined in writing at the time of service.
Warranties do not cover damage caused by misuse, neglect, improper cleaning methods, moisture intrusion, structural movement, impact damage, or alterations made by others after installation.
Routine maintenance and proper use of the installed surfaces and systems are the responsibility of the client.
7. Limitation of Liability
5th Element Outdoor Creations is not liable for indirect, incidental, or consequential damages arising from the use of installed services or related work.
By hiring 5th Element Outdoor Creations, you agree to hold harmless the company and its representatives from claims resulting from pre-existing conditions, structural issues, or conditions outside of our control.
8. Website & Content Use
All content on the 5th Element Outdoor Creations website, including images, text, logos, and branding, is the property of 5th Element Outdoor Creations and may not be used, copied, or reproduced without written permission.
9. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Arizona. For information on how we handle your personal data, please review our Privacy Policy.
10. Contact Information
For questions regarding these Terms of Service or our services, please contact:
Business Name: 5th Element Outdoor Creations
Phone: (480) 524-5738
Email: [email protected]
Address: 3014 E Waltann Ln, Phoenix, AZ 85032